Check at delivery
Please check your package in front of the delivery person. If it is damaged or incorrect, you may refuse it and contact us.
Faulty or wrong items
If a product is faulty on arrival or not what you ordered, contact us within 3 days of delivery with your order number and photos. After inspection we will replace it or refund you.
Refunds
Approved refunds for cash-on-delivery orders are paid by bKash, Nagad or bank transfer, usually within 7 working days.
Not returnable
Opened software and licence keys, products with physical or liquid damage, and items missing original packaging or accessories cannot be returned.